OUr Answers

Popular Questions

Most sellers on Etsy offer:

  • Credit cards
  • Debit/bank cards
  • Etsy Gift Cards and Etsy Credits
  • Apple Pay
  • Google Pay
  • PayPal
  • Klarna Financing (United States)
  • Klarna installment payments (Australia, Canada, Spain, United Kingdom, United States)
  • Klarna Pay in 30 days (Germany,Netherlands, Sweden, Austria, Switzerland, Denmark, Finland, and Norway )
  • iDEAL (the Netherlands)
  • Sofort (Austria and Germany)

Some sellers accept only some of these methods. 

If you contacted the seller more than 48 hours ago, choose Open a case so Etsy can help you. For qualifying orders, you’ll receive a refund for any item that doesn’t arrive, arrives damaged, or doesn’t match the item description or photos.

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